Balanced Scorecard & KPIs Development

Balanced Scorecard & KPIs Development
Introduction
This course provides understanding of the basic concepts of the balanced scorecard as a system used to align business activities to the vision and strategy of business. The aim of this course is to understand Strategy Deployment & Measurement using the Balanced Scorecard, so as to translate strategy into action across
four perspectives; namely Financial Value, Customer Delivery, Internal Processes and Learning & Growth. The course will also topically cover Balanced Scorecard exercises and implementation methodologies.
Learning Outcome
 Awareness of the Balanced Scorecard as a system for management.
 Practice in developing your own Balanced Scorecard.
 Establishing the organization’s state of preparedness for developing a full scale Balanced Scorecard.
 Development of KPIs
Course Contents
1. Balanced Scorecard Overview
2. Strategic Quality Management Challenges
3. Mission, Vison & Values
4. SWOT analysis
5. Strategy Mapping
6. KPIs development
7. Implementing BSC in companies
8. Balanced Scorecard and making exercises
Valuable For
Useful program for Top Management, Quality Managers, HoDs and Planners
Duration
One day

Inquiry for this Course

Lahore Office

1/2 Km, Defence Road),
Off 10 km Raiwind Road,
Lahore, Pakistan
Tel: +92-42-35323606, +92-42-35323600-4
Mob: 0334-7472722
Fax. +92-42-35324169,
Email: info@piqc.edu.pk, training@piqc.edu.pk

Karachi Office

B-50, Block-1, Gulistan-e- Johar, Karachi
Tel: +92-021-34177278-9
Mob: 0333-2163620
E-mail: piqc@cyber.net.pk

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