4 Months Weekend Based Professional Diploma in Healthcare Quality Management

A joint program of DOW university & PIQC
Introduction
Healthcare services today are scrutinized, measured, evaluated and publicized as never before. An increasingly
educated public expects to receive nothing less than excellent care and services and it must be the mission of every
healthcare organization to deliver that excellence. Quality improvement is the process of continually evaluating
existing processes of care and developing new standards of practice and therefore has to be a core competency for every healthcare professional. This course is designed to enhance the competency of healthcare professionals in QM
practices. This course will help in their career growth and facilitate the quality transformation in their hospital or
healthcare organizations. The Body of Knowledge used for this course will lead towards the preparation of “Certified Professional in Healthcare Quality (CPHQ)”.

Learning Outcomes
Upon successful completion of this diploma, participants will be able to:
 Understand healthcare gaps and inefficiencies in developing countries and resource-poor settings
 Identify acceptable knowledge of the principles and practice of healthcare quality for employers, the
public, and members of allied professionals
 Foster continuing competence and maintain the professional standard in healthcare quality through the
re-certification program

Course Contents
Module 1: Healthcare Quality Concepts
Module 2: Patient Safety/ Clinical Governance
Module 3: Management & Leadership
Module 4: Quality & Performance Review
Module 5: Performance / Quality Measurement
Module 6: Medication Management
Module 7: Information Management System
Module 8: Credentialing & Privileging of Medical Staff

Venue:- Lahore & Karachi