ICQI’2011, Pakistan’s 12th International Convention on Quality Improvement and 2nd Asian Network for Quality Regional Conference was organized jointly by PIQC Institute of Quality, Quality and Productivity Society of Pakistan (QPSP) and Asian Network for Quality (ANQ) to deal with the issues related to poor quality of products and services; as well as develop strategies for building a World Class Pakistan. Around 250 professionals from the field of ‘Quality’ gathered in Lahore on May 2-3, at hotel Pear Continental with an objective to drive the national synergy and strategy for enhancing and upgrading national Standards and upgrading Quality in the country with the theme of ‘building together a World Class Pakistan’. Around 40 local and foreign top class speakers, experts, intellectuals and professionals presented their papers, research work and many leading companies shared their Best Practices; whereas around 250 Quality Managers, Quality Professionals Academicians and Healthcare providers attended this convention from diverse industrial, service, academic and government sectors. The theme of the convention was ‘Quality, Competitiveness and Performance in the current difficult socioeconomic situation’. It was displayed in the convention that Quality, Competitiveness and Performance were all related and important areas even in difficult economic situation. When the economic crises emerged in our country a few years ago, we saw that a large number of companies closed or reduced their activities related to Quality Management or even Human Resource Management. Many are even presently doing the same. They probably think that they will save their companies by reducing their overheads. Quality was considered by them as their overhead. Instead of coming out of crisis, they went deep into it. The participants heard the strategies and practices of some good companies in this convention because they have strong processes and systems to fulfill customers’ requirements. ’. View full Report