Quality Management of Engineering and Technology Education: Application of Critical Success Factors

Dr. Mir Mohammad Ali

Year:    2003
Category:   Education Quality
Source:   EQ 2003 – Pakistan 1st National Conference on Quality Assurance in Education, Lahore
Publisher:   PIQC Institute of Quality

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Author’ Introduction:   

Dr. Mir Mohammad Ali is a Graduate Engineer from Osmania University, Hyderabad (India). He holds a Ph.D degree from University of Karachi and MS in Technical Education from Oklahoma State University, USA. He is a life member of Institution of Engineers Pakistan and life member of Pakistan Association of Scientists.

Mir Mohammad Ali was a member of the national team which developed the polytechnic curricula for Pakistan in 1954. As founder faculty of Dhaka Polytechnic (Bangladesh), he served during 1954-57. He held the posts of Principal, Head Teacher Trainer, Director of Technical Education and Additional Education Secretary to Sindh Government. He retired in 1987 as Chairman, Sindh Board of Technical Education.

His international assignments included Faculty Consultant, Colombo Plan Staff College, Singapore, Senior Consultant for UNESCO in Indonesia, Consultant TEVT for Islamic Republic of Iran, Specialist in technical education for Hawthorn Institute of Education, Australia, Overseas Project Corporation of Victoria, Australia and Asian Development Bank, Manila. His geographic experience includes Middle East, South Asia, Japan, UK and USA.

His published work includes books on technical education in Pakistan, Institutional Evaluation, Standards of Education, Instructional Techniques, etc. and occasional papers on current themes in education.

Abstract   

This paper introduces the concept of quality in education and highlights the need for quality management of engineering and technology education.

The paper refers to ISO 9000 system of quality management and outlines the author’s experience in evolving an ISO model for its application to education. Using systems approach ISO specifications were matched with corresponding entities in education.

The paper points out the limitations of applying ISO system in instructional processes which consists human element as a dominating factor.

The paper establishes the need for a system which should be more relevant to educational process. Referring to the current models of education the paper purposes the use of “Critical Success Factors” approach for quality management of engineering and technology education. The role of critical success factor, elements and indicators for quality measurement is discussed n detail.

Finally, the paper explains the procedure for performance rating of institutions and development of institution profiles.