Dr. Arif Iqbal Rana
Category: Education Quality
Source: EQ 2003 – Pakistan 1st National Conference on Quality Assurance in Education, Lahore
Publisher: PIQC Institute of Quality
Dr. Arif Iqbal Rana is Associate Professor in Lahore University of Management Sciences.
This paper presents a short account of my experiences as a consultant to the National College of Textile Engineering during its “transformation” to a University. It highlights the practices that Alhamdolilah were instrumental in the improvement effort, as well as those that caused minor setbacks. The last section contains a brief summary of what I learnt from this experience.
In a nutshell, the Textile College (University) experience taught me the following:
- There a lot of “basic goodness” all around; including the government sector.
- The key problem with government institutions is the lack of merit based evaluation system that “differentiates” good performers from the average.
- Performance evaluation should be done by a group, on agreed and measurable criteria (and for faculty this group should also be from the faculty).
- Leaders with clear vision are essential for an institution; left on their own, most people will normally work on “looks”(hardware) as opposed to the “spirit”(software).
- Working towards a common vision (the “spirit”) is difficult and real “transformation” takes a lot of talking, training and time.
- Involvement of ALL the key stakeholders: industry, faculty AND students is necessary.
- There are three basic rules to building a top quality institution: merit, merit and merit.